The Role Of Mobile Technology In Healthcare

The latest ongoing trend is seeing hospitals and healthcare providers join forces to build mobile solutions. All this is to help enhance patient care and fill in the bridges between doctors and patients in regards to medical help and guidance per se.

What is the use of mobile healthcare solutions?

Mobile healthcare solutions in the form of mobile apps provide patients with frequent information related to the disease they are tackling through their very own mobile device. This ensures that the patient is able to communicate with and get a health status check up with his/ her provider.

Mobile apps are intelligent and help provide an overall health status to the patient, simultaneously giving the care provider or medical professional an opportunity to advise disciplinary actions, keeping in mind the health of the patient.

What are the beneficial features that stand out for patients?

Thanks to healthcare IT services, healthcare providers can now create a quality checklist for each patient, this ensures that as and when the patient overshoots a vaccine schedule, it will be flagged with a due date. In other words, a notification indicating youve missed out on one your vaccinations will appear. Not only this, medicine reminders, doctors appointments, and other health related reminders.

What are the beneficial features that stand out for medical professionals?

Mobile apps like these help healthcare professionals, as they also maintain a health-record book that stores all the information regards the past, clinical tests, its results, notes from the doctors visit, contact details and a lot more of vital details. This saves the doctor a whole lot of time that he/she could now use to provide nothing less than quality healthcare.

Not only this, doctors also benefit as such apps maintain articles, manuals, videos and aid in providing education on specific chronic diseases, aiding doctors to help patients more effectively, improving the quality of life for patients that need it the most.


Though mobile healthcare is catching up well, electronic healthcare software systems too are being installed and made use of globally. Both of these are crucial tools that are responsible for making health care more self-sufficient and less time consuming. Therefore, if you are a doctor and own a clinic or a hospital, be sure to collaborate with technology teams to help create a better future not only for your stream of work, but also to improve the quality of patient care. Healthcare IT services have come a long way.

Mystery Shopping The Healthcare Industry A Must For Patient Retention

Mystery shopping the healthcare industry may strike some as counter-intuitive. Medicine and commerce have traditionally been mutually exclusive endeavors, but as medical practices consolidate and look more and more like regular businesses, patient retention becomes a growing factor.

The era of crotchety doctors and long waits in DMV-esque waiting rooms is drawing to a close, and many healthcare providers have embraced reputable mystery shopping firms as a partner in improving the patient experience. Here is what they are measuring:

Healthcare providers audit the appointment setting process.

Medical offices are typically a beehive of activity, and this is often reflected in the poor quality of the phone conversations we have with receptionists and other staff. Mystery shoppers are most often asked to audit the following, when calling to set an appointment with a medical practice:

Was the staffer courteous and helpful?

Did the staffer gather the required patient information?

Did the staffer ask how the caller learned of the practice?

Did the staffer tell the patient what to expect at the visit?

Did the staffer offer directions to the office? Did the staffer confirm the appointment details?

A good firm will ensure all calls are recorded so the client can hear how the call went.

Hidden video is becoming more prevalent for healthcare mystery shoppping, and gives an objective diagnosis of how your office is performing.

Healthcare providers audit the office visit.

Once the patient arrives at the office, there are many things that can affect the quality of the visit. Mystery shoppers audit everything from parking lot to the office and back. Here are the most commonly audited aspects of a medical visit:

How difficult was it to find the office?

How was the patient greeted?

How long was the check-in process?

Were the appropriate forms completed?

What was the wait time?

What was the condition of the waiting room?

How long did the patient wait in the examining room?

Were nurses and doctors friendly?

Did the doctor follow procedure in explaining the diagnosis?

Were options given?

Reputable firms offer mystery shops in the following types of healthcare practices:

Family practices







Immediate care clinics

Cosmetic Surgery practices

There is a trend towards using independent contractors in many of the settings listed above. It is especially important to audit these situations, as there may not be as strong an allegiance from hired guns than from permanent full-time employees.

Choosing Home Health Aides To Help Keep Seniors More Independent

Let us be realistic, at some point seniors and elderly people cannot live alone. assistance from another person in doing their daily tasks and their family members are left hanging about what exactly to do with them particularly if they are busy. Must they place their loved one in a facility for them to be looked after or must they live locally, so they could care for them? For those who are too on the run to look after their elderly relative, employing a home health aide would be very convenient.

What exactly is a Home Health Aide?

There are many names for home-health aides. They are also recognized as Home attendants, Homemaker aides, and Personal attendants.

Presently there are various individuals with light health care training and certifications, and they’re recognized as Certified Nurses Aides (CNA), Certified Medical Aide (CMA), Certified Nursing Assistant (CNA), Home Health Provide, Habilitation Training Specialist, and Home Care Giver.

Home health aides provide you with personal care within the home of the elderly and disabled. They help in assisting the seniors with their every day activities, such as overseeing and looking after their eating habits and physical hygiene. They also help assist senior citizens who have mobility problems, including Alzheimer’s disease or early-onset dementia.

There are numerous tasks carried out by home health aides. These are performed with love, understanding, patience and determination.

Some of these tasks and responsibilities are verifying the everyday development of the patient and always keeping patient records. If a problem might be experienced, the home health aide must report the problem to a case manager and to their direct supervisor.

They will also help the seniors get into and out of bed together with taking care of their personal hygiene like showering. Performing personal care for example undertaking the patient’s laundry and replacing the linens of the senior is another one of their duties.

Planning, cooking, and serving daily meals to the patient and ensuring that the prescribed diet plan of the patient is implemented. Additionally, the home health aide gives the patient’s prescribed medicines regularly as prescribed by their doctor.

Being the companion of the senior by talking to the patient, watching television together with him/her, and reading books out loud is another task. They will also keep the patient alert by providing him/her light exercises. This can keep the patient healthy additionally.

Senior Home Health Aides

A senior health care aide serves as a person who takes care of those people who are within the age of 55 and over, or people who are struggling with an injury, Alzheimer’s or from early-onset dementia, terminal or perhaps a debilitating disease that needs support.

Elderly people often need help in preparing meals. The home health aid must ensure that the elderly eats well. They may also need assistance with light home errands, keeping personal hygiene, household tasks and reminders with their medications.

Medical Billing Systems – Proving Ideal For Healthcare Professionals

Medical practitioners today are becoming increasingly stressed by the ever changing requirements for medical billing by health insurance companies. This results in delayed and sometimes denied payments. Complicated paperwork and medical billing requirements tends to take away the focus of the practitioner from providing quality healthcare to patients to managing bills, reimbursements and office administration.

To alleviate this situation, healthcare professionals are now turning to practice management software systems to help them manage better and cope with the increased paperwork. On several occasions it has been seen that the medical establishment chooses to completely outsource its medical billing processes to professional third party service providers, who provide practice management and electronic medical records services on demand for a fee. These service providers are a big advantage to medical staff because they help them to focus on their jobs instead of administration.

For the purposes of clarity on medical billing claim payments, healthcare providers should have complete understanding of different plans offered by healthcare insurance companies, local laws and government regulations.

Medical billing systems incorporate modules that can be customized to specific needs. For instance, in the case of specific healthcare establishment that may want to tune its billing to the health insurance company’s requirements it most frequently deals with, the customization is done. These will also be tweaked to ensure that all paperwork is done according to government regulations. This is critical because the practice management system not only saves time, but also prevents the healthcare professional or establishment from undue judicial processes and potential litigation.

Electronic medical records software systems help healthcare establishments manage clinical, financial and administrative functions. Integrated billing, patient check in/out, insurance claim submission and assisted decision making through a treatment plan recommendations and report generation are a few salient features of a typical electronic medical records system.

Affirma Healthcare


AFFIRMA provides innovative products to healthcare organizations that are focused on the principles of Service, Security, and Strength. AFFIRMA couples inventiveness and imagination to seek out the right products for improved operations, safety, productivity, and revenue generation. Focused primarily on the information technology, AFFIRMA represents high quality companies with industry leading products and services for healthcare organizations.

Current healthcare products include; TotalAlert – Mass Notification System, Healthcare Internet Marketing products, and Aionex work flow based patient management tools.

Review the overviews of these industry leading products and schedule a demo or contact us today for more information:

TotalAlert – Originally designed for military purposes, is a mass notification system that allows an organization to immediately provide notification to any and all end users. Unlike other systems, this mass notification platform is designed to inform users that are on the internal network, smart phones, cell phones, regular phones, email, and other alarm devices. TotalAlert can be used in emergency situations (lockdown, safety alerts, weather alerts, news, etc.) or in day to day operations (group notices, meeting reminders, training notices, etc.) and can include content or links to content.

Healthcare Internet Marketing – Products and tools utilizing the internet to drive referrals to hospitals and/or physicians. Most hospitals do not utilize the full power of the internet even when the majority of the population looks to the internet for information on healthcare. The first product from HIM is focused on the Bariatric Surgery market and has been very successful. The process can be quickly and effectively implemented on a local level and can include a wide variety of consumer-driven service lines.

Aionex – This forward thinking company offers a healthcare software solution that is an overlay for any hospital information system. This workflow based system provides a healthcare organization with the ability to improve efficiencies and increase revenue. Many organizations are implementing a “transfer center” concept and Aionex provides a solution that allows the facility to streamline its referral/admission process. In addition, it provides decision support data regarding referral patterns and patient mix from a variety of sources. Central to this functionality is a workflow based bed board/resource management system that facilitates the communication associated with patient movement, bed control, and staffing levels. Additional modules available from Aionex include Patient Tracking, Staff Tracking, Surgical Flow, and Nurse Call.

For more information on how AFFIRMA solutions can meet your institutions needs Contact Us and schedule a Demo today!